FAQs
Frequently Asked Questions (FAQ)
1. What is Hair Worship Co.?
Hair Worship Co. is your ultimate online haven for expert hair care tips and styling essentials designed to elevate your everyday routine. From growth-focused serums to innovative styling tools, we’re here to help you achieve healthier, more beautiful hair—whether it’s for daily confidence or the perfect gift.
2. What kind of products do you sell?
We offer a curated range of:
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Hair growth serums and topical treatments
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Electrical viral and trending styling tools
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Heatless curlers and styling accessories
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Custom hair extensions
All products are selected to support healthier hair and effortless styling.
3. Are your hair products focused on hair growth?
Yes, and much more. Our carefully curated selection of serums & topical treatments are specifically chosen (and regularly updated) to support hair growth, while improving overall hair condition, including strength, shine, and scalp health.
Hair growth aside, we cater to people with widespread hair issues, like frizziness, split ends, volume, and even alopecia. We understand everyone's crown of strands is unique, so we strive to be as diverse as possible in our online offerings
4. Are your products suitable as gifts?
Absolutely. Many of our products—especially our styling tools and beauty devices—make perfect gifts for birthdays, holidays, or anyone who loves self-care and beauty.
5. Do you offer free shipping?
Yes, we offer free global shipping on all orders.
6. How long does delivery take?
Most of our products are shipped from our U.S. warehouse, and typical delivery times are:
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Standard delivery: 2–10 business days
In rare cases, if an item is out of stock in the U.S., it may be shipped from one of our overseas warehouses:
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Extended delivery: 11+ business days
You’ll receive tracking information once your order has been dispatched.
7. Where are your products shipped from?
The majority of our inventory is stored in our U.S. warehouse. However, depending on stock availability, some items may be fulfilled from our international warehouses.
8. What is your return policy?
We accept returns under the following conditions:
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Returns must be sent back to our U.S. warehouse
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Return shipping costs are the responsibility of the buyer
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All returns are inspected by our team before approval
Buyers are obligated to review our return policy before making a purchase.
9. Do you offer refunds?
Although we do not offer monetary refunds, you may be eligible to receive store credit no greater than the price of your initial purchase; so long as your return request is approved by our team.
Approved returns will receive store credit only after inspection. Refer to our return policy for more information.
10. Can I return an item if I change my mind?
We do not offer store credit or returns for change-of-mind purchases. Please choose carefully before placing your order.
11. What condition must items be in for returns?
Items must be:
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Unused
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In original packaging
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In resellable condition
Our team will assess all returned items before issuing store credit.
12. Are your electrical tools safe to use?
Yes. Our tools are selected with safety and usability in mind. We recommend following all usage instructions provided with each product for the best and safest experience.
13. Why should I sign up to the newsletter?
When you join our newsletter, you’ll get access to:
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Exclusive discount coupons
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Monthly giveaways
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Expert tips and advice on hair care and styling
It’s the easiest way to stay updated and get more value from your Hair Worship Co. experience.
14. Do you have a blog?
Yes! We regularly update our blog with:
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Honest product reviews
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Styling tips and tutorials
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Hair care advice and recommendations
It’s a great place to learn how to get the most out of your products and discover new favorites.
15. Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking number so you can monitor your delivery in real time.
16. How can I contact you?
You can reach us through our website’s contact page. We aim to respond as quickly as possible and assist with any questions or concerns.
17. What if my item arrives damaged or faulty?
If your item arrives damaged or faulty, please contact us as soon as possible with your order number and clear photos or videos of the issue.
Our team will review your case, and if approved, we will offer a suitable resolution—this may include a replacement or store credit.
Please note:
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Claims must be made within a reasonable time after delivery
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Items may need to be returned to our U.S. warehouse for inspection
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Return instructions will be provided by our team if required